Student Complaint Policy

Dear Students:

This school has a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-assigned school number is: S3833.

The school’s programs are approved by TWC, as well as Texas Veterans Commission and Council on Occupational Education.

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. The school is responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform the school management.

Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with Texas Veterans Commission and Council on Occupational Education, if applicable.

Information on filing a complaint with TWC can be found on TWC’s website at www.texasworkforce.org/careerschoolstudents.

Written complain may be submitted to Council on Occupational Education (COE) by mail to 7840 Roswell Road, Building 300, Suite 325, Atlanta, Georgia 30350, phone (770) 396-3898 or website at www.council.org.